Privacy Policy

This site is owned and managed by Boral Limited using the software licenced by My Business App Pty. Ltd (Engagement Hub).  For information on how Boral Limited collects and protects your information, refer to their privacy policy.
 
Engagement Hub Privacy Policy
This privacy statement explains how the Engagement Hub software (“software”) protects and uses your personal information and data. We respect your privacy and endeavour to ensure your privacy is maintained when providing information electronically. You can use this software without any personal information being collected.
 
Our privacy mechanisms comply with the following jurisdiction’s privacy legislation:
 
 
Visitors to Licensee/ Client engagement sites can use this software without any personal information being collected. Collection of personal information only occurs when visitors elect to participate in a consultation by providing feedback/ submissions, requesting notification on updates and areas of interest. The type and amount of personal information collected will vary between Licensees/ Clients. For an end-user to register an account, the following information is required:
  • First name
  • Verified email address
  • Screenname/pseudonym
  • Password
Clients may elect to obtain additional relevant information on their end-users for the purposes of communications and analytics. This is at the discretion of the client and may include information such as:
  • Surname
  • Profile picture  
  • Phone number
  • Physical address, postcode, or other locational attributes  
  • Demographic information such as age, gender, etc.
  • Information about your preferences
  • Your recorded thoughts, ideas, opinions, etc. as expressed by you. This may include sensitive information if you are asked to provide opinions in areas considered sensitive (see 3.5.2).
Collection of personal information only occurs if you elect to participate by providing feedback. It may be collected in a range of ways including through a registration process or through various activities and interactions on the site such as using a Submissions/ Contact Us form, completing an Online Survey or Quick Poll. 
  • If you choose to participate in an online discussion, you will be asked to register, where, at a minimum you will be asked for a verified email address, your first name, screen name and password.
  • Registration is also the mechanism for you to optionally provide to receive Electronic Direct Mail.
  • Registration also enables you to follow a project and/or register interest in particular topic areas resulting in automated email communication based on these interests.
  • Once registered, you have access to your own dashboard where you can:
    • Edit your contact details
    • Amend your preferences
    • Access online feedback submitted by you
    • Unsubscribe from Electronic Direct Mail
    • Delete your account
  • When completing an online submission/ contact us form your first name and email address are required.
The Licensee/ Client has the option to select from different data collection instruments, which provide different levels on anonymity ranging from anonymity in public to anonymity to the Administrators of the site.
  • You will need to check the Privacy Policy of the Licensee/ Client to confirm what personal information is being collected and how they get your consent.
  • Engagement Hub itself does not have access to this information, which is under the control of the Licensee/ Client, unless we are invited to temporarily access this information to provide advice, troubleshooting, training or other additional services.
  • To respond to an enquiry you have made
  • Provide you additional and/or updates information related to the consultation via periodic emails of wish you can unsubscribe at any time
  • To assist in analysing the usage and data collected
 
This software is hosted in our ISO secure data centred located in Sydney, Australia. Physical, technical and administrative systems and processes are in place to safeguard your data and personal information.
 
Our software’s systems (including but not limited to computing, operating and network infrastructure) are monitored twenty-four (24) hours per day, every day of the year to detect any issues, which shall include but not be limited to environmental monitoring, network monitoring, load balancing monitoring, web server and database monitoring, firewall services and intrusion detection.
 
Your information is held confidentially by. and is not shared with, transferred or sold to other parties, without your explicit consent unless we are required to by law.
 
My Business App Pty. Ltd. provide controls to protect your personal information. However, there are always risks involved in sending information via electronic means including over the internet and you do it entirely at your own risk.
 
 
Registered end-users can access and amend their personal information by logging into their dashboard.
By logging into your account and visiting your user dashboard, you can:
  • Change your profile information
  • Unsubscribe from newsletters
  • Delete your account
 
If an end-user deletes their account, their feedback is retained but no longer identifiable.
 
If an end-user requires assistance to have their data and/or feedback permanently deleted, in the first instance they should contact the client directly to delete. Alternatively, assistance can be provided by the Engagement Hub team at support@mybusinessapp.com.au.  
 
To request your personal data and feedback submitted by you to be deleted and permanently removed from the server, please contact:
Please reference the email address associated with your account.
 
The account and all associated data will be permanently deleted within 48 hours of the request.
 
This consultation platform may link to third party external websites. This privacy policy and other policies in relation to this consultation portal do not relate to these external sites and My Business App Pty. Ltd. and Boral Limited. do not have any responsibility to the content on these external sites or the activities.
 
My Business App Pty Ltd. and Boral Limited. are anti-spam and only Boral Limited. will communicate electronically with you when you opt-in to our software or newsletters. My Business App Pty. Ltd does not have access to your personal information.
 
Please also visit the Terms of Use which established the use, disclaimers, and limitations of liability governing the use of this website.
 
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site’s functionality.

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; X and Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
 
If you have concerns or questions about your privacy, please contact My Business App Pty. Ltd. at support@mybusinessapp.com.au  or send a letter to My Business App Pty. Ltd. 45 Evans Street, Balmain NSW 2041 Australia.